Privacy Policy
We respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us online.
This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
1. Information We Collect
When you use our website, we may collect:
-
Personal Information – name, email address, phone number, and any details you provide when making reservations, placing online orders, or signing up for our newsletter.
-
Payment Information – only when you make online purchases; processed securely through trusted third-party payment providers.
-
Technical Data – IP address, browser type, device information, and pages visited (collected through cookies and analytics tools).
-
Messages & Feedback – inquiries, comments, or reviews you submit through our forms or email.
2. How We Use Your Information
We may use your information to:
-
Process and confirm reservations or online orders.
-
Respond to your questions and requests.
-
Send you updates, promotions, or event invitations (only if you consent).
-
Improve our website, menu, and customer service.
-
Comply with applicable laws and regulations.
3. Sharing Your Information
We do not sell your personal information. We may share it only:
-
With service providers (such as payment processors, reservation platforms, and email marketing tools) who help us operate our website.
-
If required by law or to protect our legal rights.
4. Cookies & Analytics
We use cookies to improve your browsing experience, analyze site traffic, and offer relevant promotions. You can disable cookies in your browser settings, but some website features may not work properly.
5. Data Protection
We take reasonable measures to protect your personal information using secure servers, encryption, and restricted access. However, no online method is 100% secure, so we cannot guarantee absolute security.
6. Your Privacy Rights
Under Canadian privacy laws, you may:
-
Request access to your personal information.
-
Ask us to correct inaccurate information.
-
Withdraw consent for marketing communications at any time.
To exercise your rights, please contact us at the details below.
7. Retention
We keep personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”
9. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Saffron Restaurant